Privacy Policy

At Karaa.com, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or interact with us in any way. By using our website and services, you agree to the practices described in this policy.

1. Information We Collect

We collect the following types of information to provide you with a personalized and efficient shopping experience:

  • Personal Information: When you place an order, create an account, or contact us, we may collect information such as your name, email address, phone number, shipping address, and billing information (e.g., credit card details).

  • Account Information: If you create an account, we may store your account details, order history, preferences, and any other data you provide to improve your shopping experience.

  • Payment Information: We use third-party payment processors to handle payment transactions. While we may collect payment details for the purpose of processing your order, we do not store your credit card information on our servers.

  • Usage Data: We may collect information about how you interact with our website, such as your IP address, browser type, operating system, pages visited, and the date and time of your visit. This data helps us improve the functionality and user experience of our site.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Process Orders: We use your personal and payment information to fulfill and ship your orders, communicate with you about your order status, and handle any issues that arise.

  • To Improve Our Website and Services: We analyze usage data to improve the performance and functionality of our website, making it easier and more enjoyable for you to shop with us.

  • To Communicate With You: We may use your email or phone number to send order confirmations, shipping updates, promotions, and other important information related to your orders or our products.

  • For Customer Support: Your information helps us provide better customer service by enabling us to respond to inquiries, resolve issues, and assist you with returns or exchanges.

  • To Personalize Your Experience: We may use your data to offer personalized recommendations and content based on your preferences and shopping history.

  • To Send Marketing Communications: With your consent, we may send you promotional emails, special offers, and product updates. You can opt-out of marketing emails at any time by clicking the unsubscribe link in the emails or contacting us directly.

3. How We Protect Your Information

We take the security of your personal information seriously and use various measures to protect it:

  • Encryption: We use SSL (Secure Sockets Layer) technology to encrypt your personal and payment information during transmission, ensuring that it remains secure.

  • Secure Payment Processors: Payments are processed by trusted third-party providers, and we do not store sensitive payment information on our servers.

  • Access Control: We restrict access to your personal information to authorized personnel who need it to perform their job functions, such as processing orders or providing customer service.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who assist with order fulfillment, payment processing, shipping, and marketing. These partners are required to use your data only for the purpose of providing their services and to comply with applicable data protection laws.

  • Legal Compliance: We may disclose your information if required by law, such as to comply with a subpoena, court order, or other legal process, or to protect our rights, property, or safety, or the rights, property, or safety of others.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files that are stored on your device to remember your preferences, improve site functionality, and analyze website usage.

You can control how cookies are used through your browser settings. However, disabling cookies may affect the functionality of certain features on our website.

6. Your Rights and Choices

You have certain rights regarding your personal information, including:

  • Access and Correction: You can request access to the personal information we hold about you, and you may update or correct any inaccurate information.

  • Opting Out of Marketing Communications: You can opt out of receiving marketing emails from us at any time by clicking the "unsubscribe" link in any promotional email or by contacting us directly.

  • Deleting Your Account: You can request to delete your account and personal information from our system by contacting us at the email address below.

  • Data Portability: You have the right to request a copy of your personal data in a structured, machine-readable format.

7. Children’s Privacy

Our website and services are not intended for children under the age of 18. We do not knowingly collect or solicit personal information from anyone under the age of 18. If we become aware that we have inadvertently collected personal information from a child under the age of 18, we will take steps to delete the information as soon as possible.

8. Third-Party Websites

Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

9. International Users

If you are accessing our website from outside the United States, please be aware that your personal information may be transferred to, stored, and processed in the United States, where our servers are located. By using our services, you consent to the transfer of your information to the United States.

10. Updates to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the updated policy will take effect as soon as it is published. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us:

  • Email: Info.thekaraa@gmail.com
  • Phone: +91 9313059895

Thank you for trusting Karaa.com with your personal information. We are committed to maintaining your privacy and providing you with a safe, secure shopping experience.